Admin Assistant / Receptionist

Job Description

Requirements

• sAcademic Qualifications
• Diploma in Business Administration, Office Management, or a related field
• Certificate in Secretarial Studies or Customer Service is an advantage.Experience
• A minimum of 2 years of experience in administrative support, reception, or office management
• Experience in coordinating logistics and managing correspondence is essential
• Exposure to welfare or change management activities is an added advantage.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Knowledge of office equipment and administrative processes.
• Basic record-keeping and documentation skills.
• Strong interpersonal and customer service skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Professional demeanor and attention to detail.
• Excellent verbal and written communication skills.
• High level of confidentiality and integrity in handling sensitive information.
• Ability to adapt to changing priorities and support team goals.
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Responsibilities

• Welcome and direct visitors, employees, and stakeholders professionally2.Manage incoming and outgoing correspondence, including emails, calls, and mail3.Provide clerical and logistical support for welfare and change management initiatives4.Prepare and manage documents, reports, and records for departmental activities5.Schedule, organize, and provide support for departmental meetings and events6.Ensure availability of materials, equipment, and refreshments for meetings7.Monitor and manage office supplies inventory, placing orders as needed8.Maintain a clean and organized reception and office area9.Maintain accurate records and filing systems for employee welfare and change management activities10.Ensure confidentiality and security of sensitive documents and data11.Assist in coordinating welfare activities such as employee wellness programs, celebrations, and events12.Provide support in distributing welfare-related materials or benefits to employees13.Support the implementation of change management initiatives by coordinating communication and logistics14.Assist in the preparation and dissemination of change management materials.
• Professional handling of visitors, calls, and correspondence, ensuring timely responses2.Accurate and up-to-date documentation and records of departmental activities3.Well-coordinated and smoothly executed meetings and events with all necessary resources in place4.Sufficient availability of supplies and a well-maintained office environment.
• Accurate tracking of welfare initiatives and activities for reporting purposes6.Well-prepared communication and logistics for change management programs.

Benefits

• Work with one of the largest utility employers in Uganda
• Career growth in a regulated, mission-critical sector
• Exposure to modern distribution infrastructure including the Lugogo pole plant and rural electrification programmes
• Competitive UEDCL terms and conditions of service