Territory Business Manager

Job Description

Requirements

• Able to operate in a performance driven organization.
• Customer focused.
• Strong planning and organisational skills.
• Strong analytical skills.
• People management skills.
• High level of intergrity.

Responsibilities

• Develop sales strategies to address grow CMS (Customer Market Share), SOGA (Share of Gross Add) and RMS Revenue Market Share.
• Utilize market research and effective competitor analysis to develop and implement sales plan/strategies that will give Airtel an edge over completion.
• Develop strategies to drive site wise performance on gross adds, E-recharge and Airtel Money within the Territory.
• Act as a consultant on planned Marketing campaigns within the territory.
• Track & evaluate campaign effectiveness within the territory.
• Ensure Brand visibility within the territory.
• Tracking of Territory Network key perfomance indicators on service delivery and site productivity.
• Come up with strategies to address all Low revenue sites in the territory and ensure they optimally deliver as required by the business.
• Drive desired customer experience in all Airtel Experience centres/ touch points in the territory.
• Manage, develop and motivate staff.