Stock Controller - Sekondi, Ghana

Job Description

Requirements

• Experience & Education:
• Demonstrable experience in stock control, inventory management, or warehouse operations within a retail or product distribution environment
• Proven track record of maintaining accurate records, conducting reconciliations, and managing stock discrepancies in a fast-moving operational setting
• A relevant qualification in supply chain, logistics, business administration, or a related field is an advantage
• Skills:
• Strong numerical accuracy and attention to detail in stock record-keeping and reporting
• Proficiency in inventory management systems and standard reporting tools including Microsoft Excel
• Effective communication skills with the ability to handle customer interactions professionally and resolve issues with confidence

Responsibilities

• Key Roles and Responsibilities:
• Stock management and reconciliation — Maintain accurate records of all inventory within the depot, conducting regular reconciliations to ensure stock levels are correctly reflected across all systems and reports.
• Allocation and audit support — Manage stock allocation for sales activities and actively support stock audits, ensuring discrepancies are identified, escalated, and resolved promptly.
• Inventory tracking and returns — Oversee the end-to-end tracking of inventory, including the timely and accurate return of stock to the warehouse in line with M-KOPA's processes and standards.
• Customer interaction and issue resolution — Handle customer-facing interactions at the depot professionally, resolving product issues efficiently and facilitating in-warranty repairs with care and accountability.
• Depot standards and reporting — Ensure the depot is maintained in excellent condition at all times, and produce accurate daily stock status reports that drive transparency and informed decision-making across the business.

Benefits

• What We Offer:
• A role with direct, visible impact — every unit you track connects to a customer whose life is measurably better for it
• A performance-driven culture that rewards ownership, accuracy, and continuous improvement
• The opportunity to grow within one of Africa's most ambitious and fastest-scaling companies, at a critical moment in its journey