Hardware Engineer

Job Description

Requirements

• Qualifications:
• A degree in Electrical/Electronics Engineering or a related field (or equivalent practical experience).
• 3-5 years experience as a hardware/electronics engineer
• Experience in terminal or electronics repair is a strong advantage.
• Strong analytical skills—you enjoy connecting the dots and solving puzzles.
• Proficiency in Microsoft Office applications for documentation and tracking.
• Excellent attention to detail; you take pride in accuracy and keeping things tidy.
• A proactive, solution-oriented approach—you don't wait for instructions to make things better.
• About you:
• You're a Problem Solver: You enjoy the "how" and "why" behind hardware and love making things work.
• You're a Teacher: You enjoy sharing your knowledge and helping technicians grow their skills.
• You're Driven by Mastery: You don't settle for "good enough" and are always looking for ways to improve quality and efficiency.
• You're Human: You communicate clearly and treat your teammates with respect, regardless of their role.
• What success looks like:
• Reliability: Our hardware designs are stable, and POS terminals have high uptime in the field.
• Competency: Repair technicians feel equipped and confident thanks to your training and manuals.
• Efficiency: The time taken to diagnose and repair hardware issues decreases through better documentation and processes.
• Innovation: Your research leads to hardware modifications that directly benefit our business users.
• What we can offer you:
• Culture: We put our people first. We’ve built a company where all voices are heard and we look out for one another. Above all, we are human.
• Learning: We offer a learning-focused environment with knowledge sharing, training, and regular technical talks.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus.
• What to expect in the hiring process:
• A preliminary phone call with the recruiter.
• An interview with the Hiring Team.
• An interview with a member of our Executive team.

Responsibilities

• Key Responsibilities:
• Design & Innovation: Create electronic hardware circuits and PCB layouts that meet our high standards for performance and reliability.
• Product Mastery: Maintain and update the technical "source of truth" for our designs, including parts lists and bills of materials.
• Empower Others: Develop training and procedures that help our repair technicians work with precision and speed.
• Continuous Improvement: Create and update repair manuals that make complex fixes feel simple.
• Rigorous Testing: Conduct hands-on testing of products and tools, identifying design gaps and recommending modifications to make our hardware even better.
• Strategic Research: Analyse hardware specifications and market trends to determine the feasibility of new designs or modifications.
• Documentation: Keep detailed, accurate records of repair processes and results to help us learn from every issue identified.
• Collaborate: Work closely with technicians and other engineers to ensure our hardware strategy is aligned across the team.