Further Education & Training Intern

Your career starts somewhere. Make it matter from day one. Most internships promise experience and deliver filing. This one is different — not because we say so, but because of what M-KOPA actually does, and the scale at which we do it. M-KOPA is one of Africa's most impactful fintech companies. We've extended over $2 billion in credit to customers across the continent — people who had never accessed formal financial products before. Today, more than 7 million customers use M-KOPA products to run businesses, power their homes, and build credit histories. 86% of them report meaningful improvements in their quality of life. We've assembled over 2 million smartphones right here in Africa, and our 35,000-strong agent network stretches across communities that traditional finance has never reached. Behind every one of those outcomes is a team that keeps things running — precisely, professionally, and with genuine care. That's where you come in. This is a 12-month Further Education & Training internship based in South Africa. It is a full-time, office-based role located in Johannesburg, and applicants should consider their ability to commute or be based within the Johannesburg area when applying. It’s designed for someone at the start of their professional journey — someone with a Matric certificate, a sharp eye for detail, and the kind of drive that doesn't need much managing. You'll work across departments, supporting the administrative and operational functions that keep a fast-growing fintech company moving. You won't be shadowing from the sidelines. You'll be handling real correspondence, maintaining live records, capturing data that informs management decisions, and acting as a bridge between teams when service queries need resolution. A monthly stipend is provided for the full duration of the programme. Office administration — managing incoming and outgoing correspondence, maintaining both physical and digital filing systems, and ensuring that information flows accurately between teams. Data and records management — capturing and updating data on internal systems and spreadsheets, generating reports and summaries for management review, and supporting POPIA-compliant document handling. Accuracy here isn't just good practice; it protects real people's information. Service issue resolution and general support — acting as a liaison between assigned teams and technical teams when service queries arise, supporting the onboarding of new staff with documentation,